Jira Service Management

{"xsrfToken":"28f4bd29beb3bb1252f9962fa7cdd9d726ab7658_lout","branding":{"id":"2","key":"sd","name":"Fig FAQ","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#d1fefe","headerLinkColor":"#292929","headerLinkHoverColor":"#122e2e","headerLinkHoverBGColor":"#122e2e","headerBadgeColor":"#122e2e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/33af735d-cade-4d4f-817b-dd03dbfa107a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzJjMjI3Yi04NmVjLTRmOGItOWUyZi1mMDY3NjA1Y2YzNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMzYWY3MzVkLWNhZGUtNGQ0Zi04MTdiLWRkMDNkYmZhMTA3YSI6WyJyZWFkIl19LCJleHAiOjE3NDcwOTU4MjAsIm5iZiI6MTc0NzA5NTIyMH0.LG29bzq5-E__6fEkouY0YbGNj4h--CUqTDOY6_SbcxA&client=672c227b-86ec-4f8b-9e2f-f067605cf36e&mode=fit","logoId":"33af735d-cade-4d4f-817b-dd03dbfa107a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Mindforce Help Center and Fig FAQ","sharedPortalName":"Mindforce Help Center","userInitialAnnouncementHeader":"Need help?","userInitialAnnouncementMessageWiki":"\uD83D\uDCCC Quick Access to Useful Articles\n<ul class=\"alternate\" type=\"square\">\n <li><a href=\"https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/2024898565\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Log in issues </a></li>\n <li><a href=\"https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1944485890\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Verify Email/account </a></li>\n <li><a href=\"https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1886486529\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Reset password </a></li>\n <li><a href=\"https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1995702273\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Medication requirement </a></li>\n <li><a href=\"https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1943765023\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Fig Email settings </a></li>\n <li><a href=\"https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1943273477\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Delete account </a></li>\n</ul>\nThe Fig FAQ is here to help you out - Use the search bar to look for a solution! ☝️","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Mindforce Help Center and Fig FAQ","sharedPortalName":"Mindforce Help Center","announcementHeader":"Need help?","announcementMessage":"\uD83D\uDCCC *Quick Access to Useful Articles*\n- [Log in issues |https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/2024898565]\n- [Verify Email/account |https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1944485890]\n- [Reset password |https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1886486529]\n- [Medication requirement |https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1995702273]\n- [Fig Email settings |https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1943765023]\n- [Delete account |https://mindforcegamelab.atlassian.net/servicedesk/customer/portal/2/article/1943273477]\n\n\nThe *Fig FAQ* is here to help you out - Use the *search* bar to look for a solution! ☝️","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till Mindforce hjälpcenter","sharedPortalName":"Mindforce Help Center","localeDisplayName":"Swedish (Sweden)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6f2cff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzJjMjI3Yi04NmVjLTRmOGItOWUyZi1mMDY3NjA1Y2YzNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDcwOTU4MjAsIm5iZiI6MTc0NzA5NTIyMH0.50q1772BhRbe_aPxJT_v4Ei2cX4EUJLqqg1DYhPXR3M&client=672c227b-86ec-4f8b-9e2f-f067605cf36e&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"sd","projectId":10009,"serviceDeskId":2,"name":"Fig FAQ","description":"WELCOME!\nHere you can get support for our app Fig. We will do our utmost to help you in the best way!\n\uD83D\uDD0E Fig FAQ - Search for resolutions In the search box, you can search for the problems you are experiencing and see if you can be helped by one of the articles.\n\uD83D\uDCDD Report issues If you can’t find a solution to your question or issue in the Fig FAQ, you can contact us by selecting a category below.\n⏱️ Response time We respond to inquiries as soon as possible (usually within 24 hours) during business hours (Mon-Fri, 08:00-16:00 CET, UTC+01:00).\nPlease note that during public holidays (e.g. Easter), support will be limited. We appreciate your understanding and will get back to you as soon as possible!\n\uD83D\uDCEC Check Your SPAM Folder Sometimes, our respons messages may be flagged as spam by email providers. Please check your spam or junk folder to ensure you don’t miss our reply.\nThank you for your patience and understanding!","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10638,"iconUrl":"https://mindforcegamelab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[4],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10634,"iconUrl":"https://mindforcegamelab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10634","groups":[4],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10628,"iconUrl":"https://mindforcegamelab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10628","groups":[4],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, creating an account, configuring, or troubleshooting? Select this to request assistance.","icon":10609,"iconUrl":"https://mindforcegamelab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[4],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10616,"iconUrl":"https://mindforcegamelab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10616","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10630,"iconUrl":"https://mindforcegamelab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10630","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10624,"iconUrl":"https://mindforcegamelab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"3":[9,14,16,12],"4":[14,9,16,12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bab93a07-b451-315d-b92b-939345041aea","appLinkName":"System Confluence","appLinkUrl":"https://mindforcegamelab.atlassian.net/wiki","spaceKey":"FKB","spaceName":"FIG Knowledge base","spaceUrl":"https://mindforcegamelab.atlassian.net/wiki/spaces/FKB","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":2,"kbLinkDomainURLs":["https://mindforcegamelab.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzJjMjI3Yi04NmVjLTRmOGItOWUyZi1mMDY3NjA1Y2YzNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwOTY0MjAsIm5iZiI6MTc0NzA5NTIyMH0.wTU6-fuku2YbW42HitzRO410etIEWDVunAiGwUa4DHo","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"672c227b-86ec-4f8b-9e2f-f067605cf36e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":1944485890,"title":"Issues with Verification Email / Problem med verifieringsmejl","url":"https://mindforcegamelab.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1944485890","space":{"key":"FF","name":"Fig FAQ","id":1415610370},"serviceDeskIds":[2],"appLinkId":"bab93a07-b451-315d-b92b-939345041aea","idInString":"1944485890","projects":[{"projectId":10009,"serviceDeskId":2,"portalId":2}]}}